Gate stuck? Fence down? We answer 24/7.
For urgent gate and fence problems, call the RJL Group Rapid Response line. It is answered day and night, every day of the year.
One call when it cannot wait until morning.
- Automatic gate stuck open or closed, or will not lock
- Gate off its track, wheels or hinges
- Gate motor, remote, keypad or intercom failure
- Fence knocked down by a car, storm or break-in
- Pool fence or gate damaged, leaving the pool unsafe
- Make-safe with temporary fence panels, then a quote for the permanent repair
If anyone is in immediate danger, or there is a fire or serious traffic hazard, call 000 first.
Stop the next call-out.
Most gate breakdowns come from wear that a service would have picked up: worn wheels, failing motors, loose hinges and dead batteries. Once your site is safe, ask about a regular gate service so it does not happen again.
Local to Melbourne’s north, north-east and north-west.
Bundoora, Mill Park, Thomastown, Epping, Lalor, South Morang, Mernda, Doreen, Greensborough, Reservoir, Preston, Heidelberg, Watsonia, Macleod, Kingsbury and surrounding suburbs. Commercial sites, owners corporations and body corporates from Thomastown through to Dandenong are covered by RJL Commercial Rapid Response.
Questions people ask in an emergency.
Is the emergency line really 24/7?
Yes. The RJL Group Rapid Response line, 0400 101 132, is answered 24 hours a day, 365 days a year, and two team members are on standby day and night.
What counts as a gate or fence emergency?
A gate stuck open or closed, an automatic gate that will not lock, a gate that has come off its track or hinges, or a fence knocked down by a vehicle, storm or break-in that leaves the property open or unsafe.
Can you make the site safe straight away?
Yes. RJL brings temporary fence panels and the gear to secure the opening on the first visit, then quotes the permanent repair.
Which number do I call for a normal quote?
For non-urgent work and quotes call 0412 467 840 or use the quote form. Keep 0400 101 132 for emergencies.